RouteReady · Fleet maintenance
Logging a repair ticket
Open a service ticket for a truck, log the complaint, and track it on the Service Repair Board.
Video walkthrough0:47
Step by step.
Follow along at your own pace.
- 01
The Service Repair Board
Go to Vehicles, then Tickets. Every open repair is on this board, whether a driver reported it, a pre-trip flagged it, or the shop logged it.
- 02
Pick the truck
Choose the Customer (your own fleet is the house customer), then click Truck and type the truck number.
- 03
Log the complaint
Describe what is wrong under Complaints. Add a row for each separate problem; each one becomes its own job. Then click Create ticket.